Legal
Privacy Policy
Last updated: May 2025
FirstPriority AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit firstpriority.ai or engage our services.
Information We Collect
We may collect the following types of information:
- Contact information you provide voluntarily (name, email, phone number, business name)
- Information submitted through our consultation booking forms
- Usage data collected automatically (pages visited, time on site, browser type)
- Communications you send to us via email or our AI agents
How We Use Your Information
We use collected information to:
- Respond to consultation requests and inquiries
- Deliver and improve our AI consulting services
- Send relevant updates or follow-up communications you've requested
- Analyze site usage to improve user experience
- Comply with legal obligations
AI Agents and Automated Systems
Our services include AI-powered voice and SMS agents. Interactions with these systems may be logged and reviewed to improve service quality. By engaging with our AI agents, you consent to these interactions being recorded and analyzed for service improvement purposes.
Data Sharing
We do not sell your personal information. We may share data with trusted third-party service providers who assist in operating our platform (such as communication tools, CRM systems, and analytics providers), all of whom are contractually obligated to protect your data.
Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this policy or as required by law. You may request deletion of your data at any time by contacting us.
Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal data. California residents may have additional rights under the CCPA. To exercise any of these rights, contact us at fprioai@gmail.com.
Cookies
We may use cookies and similar tracking technologies to enhance your experience on our site. You can control cookie settings through your browser preferences.
Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by updating the date at the top of this page.
Contact Us
If you have questions about this Privacy Policy, please contact us at fprioai@gmail.com or call (831) 661-9911.